Frequently asked questions
 

User Faq
 
 
Seller Faq
 
Affiliate Faq
 
 
User Section
 
  • What is Bidmus?


    • Bidmus is an efficient, secure and fast reliable service for you to sell/buy downloadable digital products i.e. vector graphics, photoshop files, cms themes, etc..


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  • Why do I receive my order in many parts?


    • An order you make with Bidmus may contain items from more than one seller, and these sub-orders are separately handled by each seller. That is the reason you get your items delivered in parts.


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  • How much time will it take to receive my items?


    • You should receive you by no more than 3 weeks from the date of your order.


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  • Can I purchase without registering?


    • No. You need to first register with the site and login to be able to shop with the site. However, you can browse and compare items even without logging in.


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  • Do I need to do anything after I receive the items?


    • You can login to the system, go to 'Orders' section and update the status of each sub-orders (if any) to 'delivered' after you get your items in good condition.


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    Seller section
     
  • I am a seller. How will I sell my products through Bidmus?


    • To be able to sell your products through Bidmus.com you need to first register with the site as a Seller.


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  • Can I sell products for FREE? Are you taking any charges?


    • Bidmus will be deducting a small percentage of the total order price. This percentage is subject to change from time to time. The current seller commission is 65%. There are no other changes involved.


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  • How will I receive the payments for my delivered orders?


    • Bidmus will pay you monthly if you have accumulated sufficient funds. However if you want an immediate payment you are always free to contact the administrator of the site by going to the 'Mail Admin' section.


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  • How much money can I make ?


    • With Bidmus, you don't have a limit. Every time a file that you have uploaded is purchased, a percentage of the sale [65%] is transferred into your Cash account. That’s the highest commission that you will find over the internet


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  • What if some of my items do not fit into any of the categories in the site?


    • If your items do not fall into any of the categories listed in the site, you can request the administrator of the site to create the relevant categories using the 'Mail Admin' section. If the categories are found relevant, the administrator will be adding it for you.


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  • How will I display my portfolio to the users?


    • You need to have a html portfolio page designed for publishing in the site. If you have any images on the page, please make sure that the image urls are absolute urls pointing to some file accessible in the internet.


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  • Do I need to pay for registering with the site as a seller?


    • No. For becoming a seller you need not pay anything. The handling charges are per order you receive through the site.


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  • What rights am I giving to purchasers ?


    • If you sell files on Bidmus, purchasers of your content are given the right to use your content in their projects without paying any further fees or charges after the initial download cost. They may freely use your content in whatever way they choose with the exception that they cannot use your content for direct resale.
    If you do not want to or cannot grant these rights, they cannot be sold on Bidmus. Please do not upload them. For further reference please consult our Terms&Conditions

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  • What links can I place in my items ?



    • In items, only links to the domain http://www.bidmus.com are permitted. For example linking to your catalog in Bidmus is permitted, but linking to any other external website, even if it is your own, is not permitted.

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  • What sorts of content can I upload ?



    • You can upload just about any type of content that you are the sole author of and for which you can grant the necessary rights to purchasers for. You CANNOT upload content that is derived from or makes use of other copyrighted content in anything other than minor amounts.

    You may upload content not directly produced by you IF AND ONLY IF you have an appropriate license to do so. For example if a code library is provided with an open source license allowing its use in items for resale, then you are free to include it in your work. It is your responsibility to investigate the license for any files/items you include in your file.

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  • I am having trouble uploading a file



    • If you are having difficulties, please contact support and provide details of the size and type of file you are uploading as well as any error messages you receive.

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  • Have lost my username/password ?



    • Retrieve you username/password

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  • How long does it take for a file to be approved ?


    • Usually a file will be approved within two days, but occasionally an influx of files will mean that the approval process will be slightly longer.

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  • How do I remove files and what happens when I do ?

    If you wish to remove your own file you can do this through your seller page.

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  • Uploading files correctly

    • 1. Keep it clean and organized! Messy psd`s, vectors are not accepted!

    2. Reduce your artwork size: Always resize your artwork to the artboard dimensions 400x400 .

    3. The Item must not include any potentially offensive content (Eg. violent or sexual content, or offensive content)

    4. The Item must not include your logo, URL, or watermark (You may include information about your services in an attached help text file)

    5. Key words must be accurate; key word spamming will result in the file being removed.
    You may enter a maximum of 20 key words; this includes the title of the file. The more accurate the key words the more chance users will file your file and download it


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  • Basic rules for uploads

    • 1. You must own the full copyright to any content you upload. This means YOU MUST BE THE ARTIST that created the content.

    2. All trademarks must be removed. Including brands and entities with copyright or trademarked elements. All signatures must be removed. Copyright is checked with each file.

    3. Files must be labeled and named correctly. Files that are keyword spammed will be removed.

    4. Images with clearly visible people require prior consent from the person before submission.

    5. Your account profile must have your full, real first and last names, and valid paypal email address.

    IMPORTANT: Anyone uploading vectors or parts of vectors they did not create will be banned for life, this also applies for users creating accounts with fake names or details.


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  • Why was my Item rejected ?


    • We strive to have the greatest quality files available on our marketplace. Our staff will review the quality of a file during the approval process. Please read </span><.;Basic rules for uploads<; before submiting any files. However ff for some reason an Item does not meet one or more of these requirements, the reviewer will outline the reason the Item has not been approved and in most cases will invite the author to resubmit once improvements have been made.


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  • I got rejected, what now?


    • Please do not submit the same already rejected file again unless it has been requested for re-submission if rejected for technical reasons once the technical issues have been addressed.


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    Affiliate Section
     
  • I want to become an affiliate of your site. How will I proceed?


    • You can become an affiliate of Buy Sell Downloads by registering with us as an affiliate by going to the Affiliate Section


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  • How am I paid for affiliate registrations?


    • You will be paid for first purchase referred by you. The payment structure is subject to change from time to time and the current payment is 10 % of first purchase.



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  • Will I get payment for the products purchased by the referrals made by me?


    • No. You will be eligible for only payments for the first purchase by the referrals made by me.


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  • When will I get the payments?


    • You can send the administrator of the site an email requesting for payment when you find that you have enough fund accumulated.


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  • Should I have a website in order to be your affiliate?


    • No. You need not require a website to become our affiliate. All you have to do is to get your advertising url from the Get URL page of Buy Sell Downloads affiliate section and ask your friends to register with Buy Sell Downloads using the url you have got from the Get URL page.


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  • Where can I get the urls for publishing?


    • Login to the Affiliate Section and go to the 'Get URL' page. You can get the banners or urls from this section for advertising in your site or by email or by any other means.


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